Slide better patient outcomes Better Practice Performance. Welio is a doctor developed consult and communication (telehealth) platform designed to improve access to health professionals, improve the effectiveness and efficiency of consultations, and facilitate richer, data driven engagements with patients. We believe in enabling technology enhanced care, not just video consults. Sign Up Now No fees for practices or doctors
No subscriptions
Your time, your patients, your fee
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Welio | Better Together

Powering Practice Performance

Stay in touch with patients in between clinic visits. Welio provides clear and uninterrupted video consults with automated payment processing with added feature of secure message consultations.
Stay in touch with patients in between clinic visits. Increase consult volume and patient satisfaction. Welio provides clear and uninterrupted video consults with automated payment processing with the added feature of secure message consultations.

Perfect Remote Consultations

Easy to use patient app. Stable and clear audio and video. Same day, easy payment processing. First ever paid secure message consults.

Clinician Lead Design

Designed by clinicians, for clinicians, and incredibly intuitive for clients and patients. Integrated with Best Practice and your usual workflow.

Easy to use

Easy to use patient app developed with real patients. Integrates with Best Practice to ease reception workload. Optimised to run alongside EMR – never leave your workspace.

Super Fast Setup

Practice managers can add users and set fees to suit individual clinicians and clinics. Payment and debtor reports emailed automatically.

Enhancing Patient Outcomes

The more we can engage with our patients, the greater the impact we have on their outcomes. WELIO enables paid and bulk billed telehealth video consults and in the near future paid two-way audio, video and text messaging with fees set by the Doctor. Research shows 70% of patients want this type of care and with WELIO we can now deliver it. WELIO allows clinicians to provide remote consultations and advice in a financially sustainable manner.

Powering Practice Performance

100% of WELIO consulting revenue is kept by the consulting clinician. Your patients, your time and your fee. WELIO enables clinicians to vary their fees by type and length of consult and patient. Our automated ‘Uber like’ payment system saves valuable reception time and facilitates fast payment.
To ensure WELIO remains free to healthcare professionals WELIO charges a nominal convenience fee to the patient. 


Why Use Welio

Convenient & Promotes Ongoing Care
Telehealth is here to stay and patients want the convenience of being able to connect with their regular health care provider, when appropriate, without having to travel and take time out of their busy lives. Welio offers patients the convenience of a one-time registration without the hassle of having to re-enter their details every time they attend a telehealth appointment.
Private and Secure
As a provider, you can enjoy the peace of mind knowing that the platform is private and secure with end-to-end encryption, and any personal data stored by Welio is kept in our secure Microsoft Azure cloud platform – the same one used by the Australian Government. Your consultation and what you discuss is kept private between you and your patient. Completed message consults sent to your Practice Management System via secure messaging or our Best Practice integration.
Auto and flexible billing
Clinics can set standard fees for consults ensuring patients are kept informed of what the appointment is likely to cost. Doctors can adjust the fee or bulk bill the consult once the consult is completed. Patients are emailed a receipt from Welio and we recommend practices handle Medicare claims by using Easyclaim.
Seemless Integration
Our integration with Best Practice Appointment Book ensures that any telehealth appointments made in Best Practice automatically appear in Welio.

Slide Seamless Integration Welio. No third-party software required. Integrated with Best Practice Seamlessly synchronises Telehealth
appointments with Welio

Built by real clinicians for real patients

As seen in

Our happy users

Why do people love Welio?

“As a ‘mature aged’ person and having to use Welio for the first time, I was a bit apprehensive. I wondered how I would manage to download the Welio App as well as working my way through the form. I was pleasantly surprised at how user friendly it was and easy to download. I also found the program worked well and was able to see the Doctor, it felt as if you were practically in the room with him. My congratulations to A/Prof. Dr Dart and his team for creating such a well thought out and practical program to use when unable to visit the rooms in times of need.”

Elsie, 76 yrs

“I have used Welio twice now and found it easy to navigate and the patient to doctor experience was very clear and successful.”

Glenda, 81 yrs

“Welio has been incredibly helpful during lockdown, and also for short consultations at other times when my mobility has been limited. I live some way from the clinic, but I prefer always to consult with my regular doctor at Fiveways. Welio allows me to do that. I found Welio quite intuitive and easy to use.”

Jane, 71 yrs

“As a patient, I suffered trying to use other virtual service providers before Welio was rolled into our local GP surgery. From the first time I tried Welio, it worked. That’s the best endorsement I can give. There may be fancy bits that go on behind the scenes but for me, as a patient . . . It works!”

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Alan, 66 yrs

Great User Interface

Broad Device Compatibility

Built by and for clinicians

"Hundreds of doctors have helped shape Welio. They’ve helped make the complex simple, and the simple compelling for patients and practices.”

Welio Digital Practice Solutions

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Great price plan for you!

Welio does not require a subscription. The only thing the clinic is required to pay is the merchant fee, the same as it currently does for its eftpos facility. The patient pays $2 each time they use Welio for a privately billed consultation.

For Australians
/ always
  • Video and Audio Consultations
  • Complete Booking and Scheduling
  • Supports Bulk Billing/Medicare