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How does payment work?
When you book your appointment, you will see what the expected fee is for the type of appointment you booked. This fee is set by your doctor or health care provider. There is also a nominal fee to Welio of $2.
At the end of your consultation, your doctor will finalise your billing, just as they would if you were seeing them in person. Payment is contactless using the credit card details you entered in when you registered. You will receive an email with the final payment receipt as soon as your doctor has finalised the billing in Welio.
Your clinic will then process your Medicare claim for you, and you will receive a rebate it within 24-48 hours of your appointment into the bank account that you have registered with Medicare for patients with a valid Medicare Card and services eligible for a telehealth Medicare rebate.